Operational Decision Management for Dummies
THe IT department is often tasked with managing a large number of projects with lower budgets and smaller staff. If your IT is so backlogged that change requests often take months to implement, it might be time to look into operational decision management (ODM.)
This book is written for readers who have varying levels of familiarity with ODM. It talks about the features of ODM as model for managing operational decision-making.