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Reputational Risk and IT: 6 steps you can take in 2013 to protect brand value

Technology is the backbone of nearly every process your business executes and interaction you have, making uptime and availability of the essence. If there’s an outage or glitch in performance, it doesn’t matter if it takes 5 minutes or 5 hours to recover, the residual impact it has on your reputation can be experienced for weeks, months, even years.
This whitepaper reveals the results of the latest IBM Global Reputation Risk and IT Study to help you understand the relationship between your IT and potential reputational risk.
As you discover facts and statistics, uncover the six key initiatives many organizations are implementing to prevent and mitigate potential IT-related reputational risk.