Is Your Contact Center Ready for an Overhaul?

Modernizing the Call Center From the Bottom Up

Cover

A major contact center technology overhaul is an expensive and overwhelming project to tackle. Some organizations even choose to support costly legacy systems instead of upgrading.

The E-Guide addresses the difficult question - when is right time to overhaul contact center technology? And how can you ensure that the right technologies are put into place?

Vendor:
SearchCRM
Posted:
Feb 8, 2021
Published:
Jul 19, 2013
Format:
PDF
Type:
eGuide
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