Santam Insurance boosts customer service and beats fraud

Santam Insurance boosts customer service and beats fraud

Cover

For insurance companies, fraudulent activity can account for approximately six to ten percent of all premiums. Santam, South Africa's largest short-term insurance company, needed a way to identify risks and accelerate claims settlement.

The company wanted to find a way to improve its service to customers by settling claims faster while also keeping premiums low. In order to achieve this, the company needed to improve operational efficiency. View this resource to learn how the company found smarter ways to combat fraud with predictive analytics. 

Vendor:
IBM
Posted:
Feb 8, 2021
Published:
Jul 10, 2013
Format:
PDF
Type:
White Paper
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