4 Steps to Transforming Your Customer Relationships Using Mobile
Mobility has fundamentally changed the business world. With well over 700,000 apps on the market today and mobile devices out-selling PCs, effective mobile strategies are at the top of every organization’s priority list – especially when it comes to customer relationships.
Mobility has not only changed consumer expectations, but also provides organizations the opportunity to completely transform – and enhance – the relationship between your business and your customers.
Read this paper to learn 4 steps to improving your customer’s experience with mobility and find out how NBC Universal, one of the world’s largest broadcasting networks, utilized these steps and the benefits they are seeing.