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Every customer should be treated the same way, right?
Wrong!
This brief yet insightful tip guide from SearchBusinessAnalytics.com offers an explanation from industry expert James Taylor as to why that notion doesn't hold true in today's ever-evolving business environment. Taylor details why decision management systems involving automation are essential to making successful strategic and operational decisions that positively affect the overall customer experience.
- Vendor:
- Sybase, an SAP company
- Posted:
- Feb 8, 2021
- Published:
- Mar 23, 2012
- Format:
- Type:
- eGuide
