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By Andrew Buss and Dale Vile


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Software-as-a-service, or SaaS as it is commonly abbreviated, has been getting a lot of attention in recent years as one of the vanguards of the ""cloud"" wave.


Whatever the potential advantages that this approach may bring, adoption has been slow, with security and privacy concerns often cited as inhibitors to business use.


Increasing interest from senior management in SaaS is focusing the spotlight once again on security in the cloud.


In this study, we set out to see whether this is an accurate understanding of the concerns of IT and business professionals, as well an investigating the motivations behind such concerns.


Feedback was gathered via an online survey of 510 IT and business professionals from the UK, US and other geographies.


Main points:


  • Many companies could do much better when it comes to inhouse security
  • SaaS adoption is limited currently, but there is increasing interest from the business
  • The biggest impediment to SaaS adoption is a perception of security issues
  • Companies with experience of SaaS are positive about provider security
  • SaaS is likely to help with shortcomings of on-premise security capabilities


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Freeform Dynamics is a research and analysis firm which tracks and reports on the business impact of developments in the IT and communications sectors. It uses an innovative research methodology to gather feedback directly from those involved in IT strategy, planning, procurement and implementation

Feb 8, 2021
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Analyst Brief

This resource is no longer available.