Gartner: Social, mobile and analytics to push CRM through 2015

Gartner: Social, mobile and analytics to push CRM through 2015

Cover

Gartner analysts said the evolution of customer relationship management (CRM) will require marketers to pay close attention to social computing, mobile and customer analytics. With that said, Gartner has some strategic predictions for the market.

This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social CRM market and how it will continue to evolve in the next three years.

Vendor:
Infor CRM
Posted:
Feb 8, 2021
Published:
Feb 7, 2012
Format:
PDF
Type:
eGuide
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