Experts say CEM technology can build single view of customer

With multiple channel interactions with customers, it's harder than many organizations think to pull all of a customer's information into one clear and concise view.

This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem.

Vendor:: Infor CRM
Posted:: Feb 8, 2021
Published:: Jan 24, 2012
Format:: PDF
Type:: eGuide

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