By enhancing ‘knowledge work,’ DCM generates new value in the enterprise

Too often, discussions about case management in general—and dynamic case management (DCM) in particular—focus on the IT aspects. But to reap long-term, widespread benefits from DCM, it’s important to understand the business benefits and challenges as well.

Vendor:: IBM
Posted:: Feb 8, 2021
Published:: Nov 17, 2011
Format:: PDF
Type:: eGuide

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