By enhancing ‘knowledge work,’ DCM generates new value in the enterprise

By enhancing ‘knowledge work,’ DCM generates new value in the enterprise

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Too often, discussions about case management in general—and dynamic case management (DCM) in particular—focus on the IT aspects. But to reap long-term, widespread benefits from DCM, it’s important to understand the business benefits and challenges as well.

 

 

Vendor:
IBM
Posted:
Feb 8, 2021
Published:
Nov 17, 2011
Format:
PDF
Type:
eGuide
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