eGuide: Strategies for building the best advanced case-management architecture - Part 2
It's no secret that dynamic case management (DCM) can provide companies with plenty of benefits. But as ebizQ.com contributor Christine Parizo explains, developing a DCM architecture creates plenty of challenges as well. In this e-guide, readers will learn how to:
* Use communication and flexibility to create an effective DCM architecture.
* Provide consistent, on-going maintenance for that architecture.
* Address critical questions about the technology itself.
* Obtain business support for and involvement in DCM.