eGuide: Applying business rules for more effective advanced case management
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly.
In this e-guide, ebizQ.com executive editor Jan Stafford speaks with two leading experts on adding business rules to case management. Readers will learn:
* What business needs are driving the adoption of both business rules and case management technologies.
* How business rules technology is being put to use in case management and other areas.
* How to prepare for and implement rules in case management.
* Where business rules and case management trends seem to be heading.