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Led by Salesforce.com and others, more and more organizations, regardless of size and sector, are moving to cloud computing to reduce capital expenditures, increase flexibility, and reduce the cost and time to deliver and adapt business applications. 2009 saw a boom in adoption of the Force.com platform for not just CRM applications but applications across many areas. Other players such as Workday, Intacct, and NetSuite ― to name a few ― showed their ability to attract customers. In 2010, the cloud adoption trend will continue, and vendors and systems integrators without real software-as-a-service strategies will be even more challenged to compete.