Analyst's take: Business impact of Facebook in the workplace
Analyst's take: Business impact of Facebook in the workplace

Much attention has been given to social networking tools such as Twitter and Facebook, and a number of CRM and ERP vendors have rushed to integrate their applications with social networks, but what is their impact on productivity and where do they fit in a business environment? To explore the business productivity impact of Facebook, Nucleus interviewed 237 randomly selected office workers about their use of Facebook and found: