Guide to using social media for customer support

Guide to using social media for customer support

Cover

This trend also reflects a fundamental shift from predominantly company-customer interactions to customer-customer interactions that influence company-customer relationships. It therefore becomes imperative for companies  to have a sound Social Media customer engagement strategy.

Vendor:
ComputerWeekly.com
Posted:
Feb 8, 2021
Published:
Feb 25, 2011
Format:
PDF
Type:
White Paper
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