LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES

As enterprises begin to rely more their desktop systems and business applications to perform their daily tasks, they must minimize downtime that results from technical failures and end-user problems. To achieve this goal, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.

Vendor:: NTR Global
Posted:: Feb 8, 2021
Published:: Oct 12, 2011
Format:: PDF
Type:: White Paper

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