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Analytics has become the key to customer understanding and satisfaction, especially in the airlines industry. Airlines are tasked with collecting a vast amount of data from numerous cities and states to improve customer service and reduce the bottom line.

In this e-guide you'll learn how two top airlines implemented and leveraged predictive analytics to analyze customer feedback and increase satisfaction.

Vendor:
IBM
Posted:
Feb 8, 2021
Published:
Sep 27, 2011
Format:
PDF
Type:
eGuide

This resource is no longer available.