eBizQ.net E-Book: Dynamic case management: A powerful weapon in the war on ‘untamed processes’ - Part Two
What’s the problem with untamed processes? Why should enterprises expend effort to identify and streamline them? Because, according to Forrester Research vice president and principal analyst Craig Le Clair, “They literally choke the productivity and creativity out of the workforce.”
Fortunately, dynamic case management (DCM) can help enterprises deal with dysfunctional processes. This expert e-book, part two of a series on process management, will:
- Introduce readers to DCM
- Define untamed processes
- And explore such processes in the context of enterprise resource planning (ERP) and integration.