Upgrade Strategies and Third-Party Support: Taking Back Control of Your Enterprise Applications Road Map
Having a strategy for your enterprise application software is a critical part of delivering optimal service for today's users. It also anticipates future business needs, such as requirements for future software releases and application platforms. Traditionally, software licensees retained software vendor annual maintenance contracts and upgraded as each new release was made available. Nowadays, companies need to know when the best time to upgrade is and if it is necessary-- with third-party support, they can get the information they need to make their own licensing choices.