How to Implement Change Management Processes and Ensure a Successful ITSM Project
All IT organizations face the constant and sometimes contradictory struggle to improve both the efficiency and quality of the IT services they provide. Many pros turn to IT Service Management, or ITSM, to make these changes a reality. In this e-guide from SearchDataCenter.com, our experts share 10 considerations to keep in mind when implementing change management processes. Find out how to resurrect a failed ITSM implementation by ensuring processes are tailored to the needs of your organization.