Closed Loop Quality Management: Improving Customer Focus from Design to Delivery
The requirements of quality management systems have evolved significantly over the past several years. Competing pressures to both ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question both the efficacy and approach of their current system. This report will provide actionable steps for manufacturers to transform their business and begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution. View this report to learn more.