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Keen to double its business across Income Protection and Private Medical Insurance in three years whilst improving the customer journey but without increasing costs, Aviva Health found itself hampered by an ageing and inflexible IT environment and a complex set of highly manual processes.

In partnership with IBM, Aviva UK Health designed and built an agile, dynamic solution which is now being rolled out to other areas of the business. The IBM WebSphere® family of software products is used to automate processes and integrate existing systems. The hardware platform is IBM System p® running AIX®. Access this case study now for a detailed look at this transition.

Vendor:

IBM

Posted:

Feb 8, 2021

Published:

Dec 6, 2010

Format:

PDF

Type:

Case Study