Major Healthcare Provider Protects Against Natural Disasters and Ensures 24/7 Desktop Access with AppSense

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Serving Texans since 1891, the University of Texas Medical Branch at Galveston (UTMB) is a leading academic medical center dedicated to health science education, high-quality patient care, cutting-edge research and service to the community. Hundreds of thousands of patients from Galveston and beyond seek care at UTMB every year. UTMB is home to the oldest schools of medicine, nursing and allied health sciences in the state and has trained more Texas physicians than any other medical school.

In September 2008, after Hurricane Ike caused a major power outage at UTMB leaving people without access to the main facility for days, the IT department realized they needed a method to remotely deliver desktops to the end-user from any location. The hurricane left UTMB without access to one of its most critical applications, the Electronic Medical Record (EMR) system.  

After Hurricane Ike, UTMB purchased 100 Citrix XenDesktop licenses to begin its virtual desktop deployment. UTMB turned to desktop virtualization for a number of reasons including its ability to allow employees to access their desktop from anywhere and to ease virtual IT support. Virtualization allowed UTMB to manage desktops in locations where they could not have accessed prior. In addition, they were looking for the flexibility with desktop virtualization that allowed updates to be made to the corporate operating system and applications on-demand. 

In conjunction with XenDesktop, UTMB found that in addition to dramatically decreasing user logon times, AppSense Environment Manager delivered the scalability it required by supporting thousands of users, the flexibility in heterogeneous environments and the performance that enhanced versus detracted from the user experience. Upon implementation of AppSense’s solutions, UTMB experienced server optimization, going from 40 to 80 users per XenApp server, as well as a dramatic decrease in profile corruption.  

Watch this video to learn more about the benefits of desktop virtualization with AppSense.

Nov 17, 2010
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