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For most businesses running today, Web sites have become the new storefronts and office buildings. Businesses have become increasingly dependent on Web sites and Rich Internet Applications (RIAs) to conduct commerce with customers, keep tabs on internal resources, and communicate with partners, suppliers, and employees. But as this dependency increases, so does the complexity of the Web site system and the expectations on the system's level of service delivery. So how can businesses ensure that their applications are always functioning as expected?
The Shortcut Guide to Assuring Website Performance through External Web Monitoring addresses this question with a comprehensive overview of the business and technical issues driving the need for external monitoring. This book offers a detailed look at the essential components of external monitoring, a discussion of how to leverage external monitoring to protect your brand, and finally, a roadmap for implementing and maintaining an external monitoring process. View this book to learn more.