Presentation Transcript: Maximizing the Value of SAP Solution Manager & CCMS with Task Automation

Presentation Transcript: Maximizing the Value of SAP Solution Manager & CCMS with Task Automation


Today's economic environment can be very challenging for organizations of all sizes. With the increasing complexity of the IT landscape and the growing demand for guaranteeing business continuity; the pressures on a SAP-driven organization’s staff can become overwhelming. If these challenges sound familiar, you will want to read this presentation transcript. Experts from Cisco will discuss and demonstrate how organizations are meeting and exceeding their objectives of increase efficiencies, improve performance, minimize risk, and reducing the TCO of SAP through operational performance automation of SAP using a combination of SAP Solution Manager and Tidal Intelligent Automation for SAP.



Jeff Dubois Systems Engineer, Cisco

Jeff Dubois is a Senior Systems Engineer and specializes in Cisco’s Intelligent Automation Solutions for SAP.  Jeff has over eight years of professional SAP Basis experience with a focus on performance turning, database administration, high availability, and system integration.  Jeff  started his career working with SAP in the ERP Consulting Practice of IBM Global Services Canada and then went on to work as a Lead Basis Administrator at a fortune 500 company before joining Cisco in 2007.  Jeff holds a Masters of Business Administration (MBA) from the Carlson School of Management – University of Minnesota and an Honors Bachelor of Commerce from Lakehead University in Ontario, Canada.

Eric Robertson Product Manager, Cisco

Eric is the Product Manager for the Intelligent Automation Platform in Cisco’s Advance Services organization. Prior to joining Cisco Eric held positions with Tidal Software, HP consultancy partners, BMC Software and Ernst & Young . Eric has co-authored award winning technology papers and owns a patent in the area of virtualization. He holds degrees in Computer Science, B.S. and a Masters in Electrical Engineer from the University of Texas,  Austin.

Cisco Systems, Inc.
20 May 2010
11 May 2010
44 Page(s)
Presentation Transcript
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