Economic Impact of a BlackBerry Solution in North American Enterprises
In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.
Key findings include:
- Employees in the sales, field service and executive management roles achieve the largest increases in productivity
- Enhanced business efficiency benefits account for the majority of BlackBerry solution deployment benefits across all maturity stages
- Mobile security benefits are a key benefit enterprises achieve from deploying BlackBerry solutions
- Voice and data plan costs account for the majority of total costs across all maturity stages
- The ROI range improves dramatically for each BlackBerry solution maturity stage