Overcoming the challenges of fax orders to drive customer satisfaction

Overcoming the challenges of fax orders to drive customer satisfaction

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This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to help eliminate the challenges associated with manual data entry and paper routing. The paper highlights:

--Software as a Service

--Converting fax orders into EDI for ERP integration

--Replacement of existing template-based solution

--Order prioritizing and routing to specific agents

--Processing multiple orders on one fax

Vendor:
Esker Inc.
Posted:
Oct 2, 2009
Published:
Oct 2, 2009
Format:
PDF
Type:
Case Study
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