Optimizing IT Service Delivery: The Need for Linux System Management
In today's turbulent economic climate, IT organizations are being challenged more than ever to reduce costs and deliver high service quality to end users. One approach to achieving these goals is to implement system management functions based on the use of supporting management software tools. System management can help improve service quality by reducing slowdowns, interruptions, and outages and at the same time can help reduce costs by increasing IT efficiency. The growing enterprise role for Linux-based servers and applications brings an increasingly strong requirement for Linux system management as the business value of Linux-based deployments increases. This IDC White Paper, sponsored by Red Hat, examines key functions and benefits of system management software in today's business and enterprise environments. With an expanding role in the enterprise, including hosting of critical business applications and databases, Linux is increasingly subject to the same system management requirements as other operating environments. Linux-specific issues concerning system management needs and support are explored. Key Linux management solutions provided by Red Hat are identified.