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The Carphone Wearhouse Case Study Podcast: How to Get an Accurate Infrastructure Baseline of your Entire Estate

The Carphone Warehouse is Europe's leading independent retailer of mobile phones and services, with over 2,400 stores in 9 countries. Carphone Warehouse was faced with a big challenge - executing on a global vision to create an internal 'ERP for IT'. One critical component was determining an accurate baseline of their entire IT estate. With prior acquisitions and limited centralized control, Carphone Warehouse had limited configuration inventory. A manual audit was out of the question due to time, expense and inadequate data.

Join Steve Phelan, Enterprise Architect for The Carphone Warehouse and Kelly Wenzel, Chief Marketing Officer for Tideway in this case study podcast to hear how Tideway provided Carphone Warehouse with an automated, accurate inventory of their estate that gave them the actionable intelligence needed to drive key IT initiatives like compliance, consolidation, license optimization, standardization and virtualization.


Steve Phelan Enterprise Architect for The Carphone Warehouse Steve Phelan, is an Enterprise Architect for The Carphone Warehouse with domain responsibility for IT Service Management, Information Security and Compliance. He has been in the IT industry for over 20 years, and the last 9 years at Carphone Warehouse. Steve is an ITIL V3 Expert, V2 Service Manager, CISSP, CISM and CISA. He has a technical background and holds various Cisco, Microsoft, Checkpoint, Citrix, and Linux certifications. Kelly Wenzel CMO for Tideway As Chief Marketing Officer, Kelly is responsible for driving Tideway's marketing strategy and execution, including brand awareness, lead generation and channel programs.
Tideway Systems
29 Apr 2009
Apr 29, 2009

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