10 Steps to Establishing an Effective Email Retention Policy

10 Steps to Establishing an Effective Email Retention Policy

Building a well-planned, enterprise-wide email retention policy helps establish uniform and consistent rules for all email and electronic records. Such a policy outlines email content, sets retention and deletion criteria and provides the flexibility to accommodate litigation holds and enable role-based user access. Leveraging a robust Information Governance solution also helps simplify the management of this process. The ideal solution should automate retention policy enforcement and task documentation, while providing an archiving and retrieval engine that streamlines an organization's ability to locate messages for audits, litigation and eDiscovery in a timely and cost-effective manner.

Using an automated Information Governance solution as the authority to manage an email retention policy enables organizations to meet eDiscovery, compliance and knowledge management requirements, while improving email system performance and reducing costs. Specifically, organizations can:

  • Reduce eDiscovery costs
  • Improve regulatory compliance
  • Reduce the risk of sanctions
  • Improve IT performance without increasing costs
  • Enhance data access


Eric Lundgren Vice President of Technical Sales, CA Eric Lundgren is Vice President of Technical Sales for the Information Governance Business Unit at CA. He has a deep background in email management, eDiscovery and records management. Currently, Eric is responsible for helping customers understand how they can better address the legal, regulatory and operational challenges posed by diverse sources of information, including email and electronic and physical records. Prior to working for CA, Eric was Vice President of Product Strategy and Technical Sales for iLumin Software, a leading email management, supervision and discovery software vendor.
CA Technologies.
23 Jan 2009
23 Jan 2009
12 Page(s)
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