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A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology

Authors
Brent Kelly Senior Analyst and Partner, Wainhouse Research E. Brent Kelly is a Senior Analyst and Partner at Wainhouse Research. He has authored numerous reports and articles on Unified Communications, has spoken at industry events and trade shows, and has developed seminars on implementing unified communications technologies. Mr. Kelly has a Ph.D. in engineering from Texas A&M and a B.S. in engineering from Brigham Young University.Jon Neville Practice Consultant, Wainhouse Research Jon Neville is a Practice Consultant at Wainhouse Research based in London. He has more than 25 years experience in the IT industry. Before joining Wainhouse Research he spent 10 years at a major multi-national company specializing in telecommunications, particularly the deployment of IP networks, IP Telephony and more recently Unified Communications. At Wainhouse Research he provides consultancy in the area of IP Telephony and Unified Communications.