How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies
ITM brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. ITM provides a complete view of the tax obligation and payments of a corporate or individual taxpayer. Multi-channel, mass customizable communication is an important part of ITM. It improves DOR staff productivity, and provides convenience and facilitated awareness to the taxpayer. A proper communications management system eliminates data quality problems, offers comprehensive compliance analysis, and reduces DOR operating costs.