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Migrating Millions to IP: A Mission Impossible? Not with a Migration Control Center

One of the highest risk areas for service providers involved in transforming their existing networks to IP is the migration of customer lines from the legacy infrastructure to a next generation environment. The solution is to put in place airtight processes and procedures that protect against cost overruns and customer churn caused by services outages. This is where a Migration Control Center (MCC) comes into play. The MCC functions as a "NASAlike" command and control center at the heart of IP transformation migration programs.

This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization.


Mike Cook Vice President IP Transformation, Alcatel-Lucent Mike Cook is responsible for the Network Integration Division’s Global IP Transformation practice with local accountability for the European center located in Antwerp, Belgium. Cook has over 17 years experience within the telecoms industry and has held a number of executive positions, most recently at British Telecom (BT). At BT he was instrumental in leading the 21st Century NGN migration program from inception, through trials to the successful launch of Pathfinder.
Steve Blackshaw Principal Consultant, Alcatel-Lucent Steve Blackshaw is a Principal Consultant with solution management accountability for the IP Transformation solution. Blackshaw has over ten years professional services consulting experience in: program and delivery management, project office and governance regimes, business, quality and testing assurance using ITIL methods, benefits management, business process re-engineering, and solution architecture and design. Prior to joining Alcatel-Lucent, he was with BT where he was the program manager for the company’s 21st Century Network Customer Migrations Program.
Timothy J. Connelly Principal Consultant, Alcatel-Lucent Tim Connelly is a Principal Consultant within the Alcatel-Lucent Network Integration Division. Connelly has spent 15 years working in large-scale network deployments and migrations, most recently in developing strategies for migration from TDM to IP networks. He is currently working with a European service provider developing subscriber migration strategies and processes for their IP Network transformation. He has spoken at various conferences including IT-Expo, IMS-MMD, Capacity 2005, Informa FMC, and TelecomNext.
Erika Munter Marketing Manager, Alcatel-Lucent Erika Munter is a marketing manager with responsibility for the IP Transformation services portfolio. Munter has over ten years of marketing and sales experience in the business-to-business and telecom markets. She holds a Masters in Business Administration and a Masters in International Affairs from Columbia University.
31 Jan 2008
01 Jan 2007
12 Page(s)
White Paper

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