Closing the IT Process Automation Gap
Many IT organizations are in the midst of deploying ITIL processes, but solutions with built-in ITIL processes lack operational processes beneath the high level ITIL processes. Learn about an alternative approach that allows data center managers to:
-
Fill in the underlying operational processes that support ITIL high level processes
- Automate processes end-to-end and across heterogeneous management tools
- Use pre-built integrations
- Improve service delivery, control operational costs and enforce compliance.
- Vendor:
- Opalis Software, Inc.
- Posted:
- 28 Aug 2007
- Published:
- 01 Aug 2007
- Format:
- PDF
- Type:
- White Paper
- Language:
- English