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The rush to operationalize remote work did not afford the time to conduct the usual level of due diligence associated with issues such as:
- Scaling VPN infrastructure
- Tightening access/authentication policies; and
- Vetting personal devices not configured to corporate standards
But while some uncertainties have carried over to 2021, WFH isn’t one of them.
With remote work operationalized, IT teams can now strategically evaluate recent decisions and determine what needs to be done to update and align processes and infrastructure without disruption.
How does ITOps modernize IT to enable the new normal? Download this white paper by ESG to discover a pragmatic roadmap to IT sustainability.