Why are UC applications failing in the enterprise?

Cover Image

Unified communications today has what employees need to tap the power of the Internet to work collectively on projects. But less than 25% of organizations fully deploy UC, and employees fail to use VoIP, IM, conferencing and other tools that are available.

This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.

Vendor:
TechTarget Unified Communications
Posted:
Feb 8, 2021
Published:
Jan 12, 2015
Format:
PDF
Type:
eBook
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