Today's customer service starts with mobile, social consciousness

Cover Image

In a world where newfangled devices become mainstream seemingly overnight, companies are finding that legacy applications and a Facebook page no longer cut it. New technology like Google Web Designer which helps users develop web based apps, is just one of millions of new ways your company can gain multichannel awareness.

 But how can companies understand and apply these new technologies to engage customers and build meaningful relationships between consumer and brand?

Access this issue of Business Information to gain insight into how companies can use communication channels like social media and mobile to improve their customer relationships—and the bottom line. Topics covered include:

  • Java developers and Google
  • Location intelligence
  • The new era of customer service
  • And more
Vendor:
TechTarget Business Analytics
Posted:
Feb 8, 2021
Published:
Oct 25, 2013
Format:
PDF
Type:
Ezine
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