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imode Reports
Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper analyzes a modern service management platform, discussing how new IT trends have forced service management to change.
Posted: 28 Aug 2015 | Published: 31 Mar 2015


Proactively Support Your IT Needs with a Technical Support Service Provider
sponsored by IBM
WHITE PAPER: This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks.
Posted: 10 Nov 2015 | Published: 31 Jul 2012


Can We Manage and Deliver the Services Needed… Where, When and How Our Users Need Them?
sponsored by CA Technologies.
WHITE PAPER: In this resource learn about a service management service with offerings that are defined from a top-down, business perspective to meet the needs of the enterprise.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

CA Technologies.

Strati Stands Out in Brazilian MSP Market With SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This white paper outlines how one Brazilian IT services firm was able to easily and successfully make the transition to an MSP without losing any customers. Read on to find out how they were able to provide optimal data security, as well as comprehensive data reporting for maximum customer satisfaction.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

Solarwinds N-able

Case Study: ITSM Enables Telecom Company to Expand
sponsored by Unisys
WHITE PAPER: This case study explores how a telecom organization obtained a more efficient method of IT Service Management (ITSM) that enabled them to expand their business in the area of cloud services. Discover how they achieved increased productivity, improved customer service, and more.
Posted: 24 Aug 2015 | Published: 24 Aug 2015


Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Exclusive E-Guide: Don't Let Security Risks Derail Your Migration to the Cloud
sponsored by Oracle Corporation
EGUIDE: This expert e-guide explains how CIOs are managing their cloud security concerns by using trusted providers and doing due diligence in negotiating contracts. Access this exclusive guide now to discover why not all cloud security threats are the same.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Oracle Corporation

Unlocking the Full Range of Cloud Benefits with Oracle
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In the following white paper, learn how businesses are making the most out of their cloud deployments, including a common cloud computing system they all rely on for a complete, effective, and valuable utilization of cloud. Access now and learn how to unlock the benefits you may be missing out on.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

Oracle Corporation UK Ltd

Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO: This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015


5 Reasons Every MSP Should Sell SaaS Data Protection
sponsored by Datto, Inc.
WHITE PAPER: As businesses increasingly look to their managed service providers (MSPs) for security, providers in turn need to bolster their offerings. This white paper explains five reasons why businesses rely on providers for security and how your MSP business can meet this growing need.
Posted: 10 Jun 2015 | Published: 10 Jun 2015

Datto, Inc.
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