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imode Services Reports
 
The World’s #1 vRA/vCAC Alternative
sponsored by Embotics
DATA SHEET: This data sheet explores a cloud management platform allowing delivery of IT-as-a-service (ITaaS) from a single console while continuously monitoring resources to optimize automation, deployment and configuration of IT services across cloud environments.
Posted: 20 Jun 2016 | Published: 20 Jun 2016

Embotics

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

Smarter Service Management: A CIO's Perspective
sponsored by Matrix42
WHITE PAPER: This white paper discusses the modern CIO's top IT challenges, as well as how you can transform outdated IT service management (ITSM) practices to overcome them.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

ServiceNow

Small Businesses Must Heed Cloud, Security, Mobility and IT Services Trends in 2016
sponsored by CDW
RESOURCE: Four major digitally disruptive trends will reshape small businesses over the next few years: cloud computing, security, mobility, and managed IT services. Discover the biggest benefits and challenges posed by these technologies and learn how you can increase operational performance, decrease risk, cut costs, and adopt innovation faster.
Posted: 09 May 2016 | Published: 15 Feb 2016

CDW

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

New RHEL 7.1 Features Ease Business and IT Adoption
sponsored by Global Knowledge
WHITE PAPER: In this white paper, you will explore a number of updated features and performance improvements in RHEL 7 overall and in the latest 7.1 release. Read on to also discover the benefits of the Linux kernel upgrade from the previous version and how it makes new management and ease-of-use capabilities possible.
Posted: 15 Feb 2016 | Published: 31 Dec 2015

Global Knowledge

The Ripple Effect of Downtime: You Can't Afford to Halt IT Services
sponsored by IBM
WHITE PAPER: How much have unplanned hardware or software failures cost you—in dollars, time, customers, and productivity? In this infographic, you will discover how to avoid downtime and its devastating consequences with one IT service management (ITSM) solution.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

Time is Money and Downtime is Expensive: A Look at ITSM Best Practices
sponsored by IBM
WHITE PAPER: Discover in this white paper a proven 3-step initiative to bolster your ITSM technical support strategy to combat the costly issues of downtime. Read on to achieve optimal IT support and begin this initiative by learning how to develop a roadmap to define and prioritize transformative initiatives.
Posted: 10 Mar 2016 | Published: 31 Oct 2014

IBM

Linux Case Study: Met Office Improves Availability for 24/7 Weather Forecasting
sponsored by IBM
CASE STUDY: In this video, Graham Mallin, Executive Head of Technology, and Richard Lawrence, Enterprise IT Architect, at Met Office demonstrate how Met Office executes 24/7 reliable forecasting and superior availability with LinuxONE—weathering the chaos produced by today's chaotic IT environment.
Posted: 26 Feb 2016 | Published: 26 Jan 2016

IBM
 
 
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