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Five Key Initiatives to Wow Your workforce with your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

ITSM Drives Digital Transformation at the NHS Education for Scotland
sponsored by ServiceNow
VIDEO: In this brief video, Christopher Wroath, Interim Director of Digital Transformation, explains why not changing to a service management culture is not an option at the NHS Education for Scotland. Uncover how this enables them to demonstrate a properly integrated service-led experience for trainees.
Posted: 02 Mar 2016 | Premiered: 05 Nov 2015

ServiceNow

Working With HR on Digital Workplace Initiatives
sponsored by Gartner
WHITE PAPER: Find out the key challenges and recommendations for smoothly transitioning to today's digital economy with digital workplace initiatives in this Gartner report. Explore how to partner with your HR department to evolve technology practices systematically to streamline the employee experience.
Posted: 21 Jul 2016 | Published: 20 Mar 2015

Gartner

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

Brexit Will Disrupt CIO and Vendor Plans Through 2018
sponsored by Gartner
ANALYST NEWS: This exclusive news analysis from Gartner will address the issues of the Brexit and how it will impact EU CIOs as well as technology and service providers. Download and see what recommendations they provide for these unavoidable challenges.
Posted: 13 Jul 2016 | Published: 24 Jun 2016

Gartner

Building a Solid Foundation for Service Management
sponsored by ServiceNow
VIDEO: In this webcast, Andy Garrett, Head of IT Service Development at Travis Perkins Plc, explains how they modernized their ITSM strategy. Tune in to discover the key factors that set them up for success.
Posted: 01 Mar 2016 | Premiered: 24 Nov 2015

ServiceNow

Defining and Simulating ITIL Processes with Advanced Business Modeling
sponsored by Global Knowledge
WHITE PAPER: In this white paper, learn how an advanced business modeler provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles, and resources.
Posted: 11 Mar 2016 | Published: 26 Feb 2016

Global Knowledge

The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016

ServiceNow

CW Nordics February 2016: Saab's Leviathan Challenge
sponsored by ComputerWeekly.com
EZINE: The Nordic region is often described as a region that is leading the way in terms of the use of modern IT. The region needs IT to make up for factors such as having a small population, with many isolated communities. So IT both helps the region punch above its weight in business and enables its residents to receive services effectively.
Posted: 09 Feb 2016 | Published: 10 Feb 2016

ComputerWeekly.com

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit
 
 
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