This expert e-guide explains why architecting a new platform that meets everyone's needs is vital for today's organizations. Find out why the focus should be on data centralization and explore platforms that are providing the access remote employees want with the support IT can manage.
This white paper explains why enterprises utilizing cloud applications like Salesforce should consider investing in a cloud access security broker, which restores data protection and visibility to your IT team while respecting user privacy.
This white paper examines this critical challenge and discusses how integrating service automation into change management processes that govern technology adoption technologies is the key to ensuring operational efficiency and improved service quality.
Sky was in need of a way to implement incident, problem, change, service request and CMBD, as well as a way to leverage automation and service management capabilities. The following case study explores the enterprise service management platform they used to reach their goals.
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