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Case Study: Norwegian Cruise Line Success Story
sponsored by Catchpoint Systems Inc.
CASE STUDY: One major company saw a 60-70% reduction in the amount of time that they spend on diagnosing problems. Learn how Norwegian Cruise Line Holdings used an end-user experience management (EUM) tool to overcome several challenges and realize significant benefits in availability, time efficiency, and more.
Posted: 20 Sep 2016 | Published: 20 Sep 2016

Catchpoint Systems Inc.

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies

Smart Service Management for Smart Devices
sponsored by Matrix42
WHITE PAPER: This white paper explores why integrating your ITSM, client management, and EMM can help your enterprise meet the demands of today's mobile workstyles. Access now to learn how this strategy can shorten ticket resolution times, boost employee productivity, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

Matrix42

The CIO's Guide to Avoiding IT Irrelevance: Build a Bridge with BYOD
sponsored by Matrix42
WHITE PAPER: Discover 7 crucial steps to avoid IT irrelevance by beating Shadow IT with BYOD. Dig into the key aspects of this EMM-based approach, and learn how to eliminate barriers for users with self-service and social ITSM, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

Matrix42

Think Like a Consultant, Deliver Like a Tech
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the importance of providing strategic insights for managed services customers. Read on to learn how to pool your data and create a centralized repository of customer information that can benefit both the consulting and technician side of your business.
Posted: 10 Feb 2016 | Published: 10 Feb 2016

Solarwinds N-able

Best Practices Guide to IT Service Management
sponsored by Matrix42
WHITE PAPER: This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.
Posted: 04 Mar 2016 | Published: 31 Dec 2015

Matrix42

Skills and sourcing trends for successful IT strategy
sponsored by ComputerWeekly.com
EBOOK: In this presentation from our CW500 event, Louise McCarthy, director of IT transformation at the European Bank of Reconstruction and Development, shares her experiences of overhauling IT sourcing strategy at major private and public sector organisations.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

ComputerWeekly.com

ITSM Drives Digital Transformation at the NHS Education for Scotland
sponsored by ServiceNow
VIDEO: In this brief video, Christopher Wroath, Interim Director of Digital Transformation, explains why not changing to a service management culture is not an option at the NHS Education for Scotland. Uncover how this enables them to demonstrate a properly integrated service-led experience for trainees.
Posted: 02 Mar 2016 | Premiered: 05 Nov 2015

ServiceNow

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM
 
 
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