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eMetrics Reports
 
Metrics That Matter: An Intelligent Approach for IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

Autotask Corporation

The Oracle SOA Governance Solution
sponsored by Oracle Corporation
DATA SHEET: Successful adoption of service oriented architecture (SOA) as an IT strategy does not in of itself guarantee business results. Effective SOA governance is essential to achieving measurable, sustainable business value. This data sheet showcases key features and benefits of Oracle's SOA Governance Solution.
Posted: 14 May 2009 | Published: 14 May 2009

Oracle Corporation

Application Performance Testing
sponsored by Neotys
EGUIDE: Application performance is always in the minds of development lifecycle professionals. This e-guide explores effective strategies for managing some of the tradeoffs associated with application performance testing and monitoring. Learn performance testing strategies for improving application performance without touching a performance test tool.
Posted: 22 Mar 2011 | Published: 22 Mar 2011

Neotys

Workforce Data in the Boardroom - Communicating Metrics to Boards of Directors
sponsored by SuccessFactors
WHITE PAPER: This resource offers insight to help you communicate workforce performance and productivity data to senior executives using the right human capital metrics.
Posted: 26 Feb 2014 | Published: 30 Sep 2011

SuccessFactors

Earned Value Lite: Making Earned Value Management Work for Every Project
sponsored by Oracle Corporation
WHITE PAPER: Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.
Posted: 10 Aug 2009 | Published: 01 May 2009

Oracle Corporation

Oracle Enterprise Repository and Oracle Service Registry for SOA Governance
sponsored by Oracle Corporation
DATA SHEET: Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance.
Posted: 14 May 2009 | Published: 14 May 2009

Oracle Corporation

An Agile Approach to "Metrics": Applied Macromeasurements to Ensure On-Time Delivery
sponsored by CollabNet
WHITE PAPER: This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark.
Posted: 17 Jan 2011 | Published: 17 Jan 2011

CollabNet

Measuring the Business Impact of Support
sponsored by Citrix Online UK
WHITE PAPER: Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
Posted: 16 Jul 2010 | Published: 16 Jul 2010

Citrix Online UK

Enhancing the Customer Experience with Loyalty Management
sponsored by SAP America, Inc.
WHITE PAPER: By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

HP Executive Scorecard: Real-time insights for IT management
sponsored by Hewlett Packard Enterprise
VIDEO: CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

Hewlett Packard Enterprise
 
 
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