Numara Track It! - Change Management Webinar
sponsored by Numara Software
WEBCAST:
The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
Posted: 08 Jun 2009 | Premiered: 08 Jun 2009
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Offering the Cloud to your Clients
sponsored by Google Apps Authorized Reseller Program
WEBCAST:
In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
Posted: 25 Sep 2009 | Premiered: 25 Sep 2009
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Panda Cloud Protection: Simply… Evolution
sponsored by Panda Security
WHITE PAPER:
Cost optimization is the main reason clients opt for IT services hosted in the cloud. Consequently it is one of the technologies expected to mature most rapidly and to attract many new players into the arena. Read this white paper to learn more about cloud security and Panda’s cloud security solutions.
Posted: 02 Dec 2009 | Published: 02 Dec 2009
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Podcast- Offering the Cloud to your Clients
sponsored by Google Apps Authorized Reseller Program
PODCAST:
In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
Posted: 25 Sep 2009 | Premiered: 25 Sep 2009
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Running and Optimizing IT: A Best Practice Approach
sponsored by SAP AG
WHITE PAPER:
The results of this survey show that the highest priorities are focused not on technology but on the ability of IT to deliver services that provide value for customers and end users.
Posted: 05 Jun 2009 | Published: 05 Jun 2009
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SAP® Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions for Faster Value
sponsored by SAP AG
WHITE PAPER:
The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.
Posted: 26 Oct 2009 | Published: 26 Oct 2009
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP
WHITE PAPER:
Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
Posted: 28 Sep 2009 | Published: 28 Sep 2009
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Self-Service is Coming to IT Service Delivery…What You Need to Know
sponsored by Surgient
WEBCAST:
User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
Posted: 28 Oct 2009 | Premiered: 28 Oct 2009
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Self-Service Provisioning for Dynamic Data Centers
sponsored by Surgient
DATA SHEET:
Despite flat and even shrinking IT budgets, the demand for complex services and infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery.
Posted: 27 Oct 2009 | Published: 27 Oct 2009
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Service Catalog Management
sponsored by Axios Systems
WEBCAST:
In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
Posted: 12 Nov 2009 | Premiered: 12 Nov 2009
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Targeted Business Analytics - How Large Companies Leverage SaaS BI
sponsored by Oco, Inc.
WEBCAST:
This webcast gives an overview of how larger enterprises are leveraging business intelligence software in the Software-as-a-Service (SaaS) model.
Posted: 21 Sep 2009 | Premiered: 21 Sep 2009
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The Dynamic Infrastructure Worldwide Forum
sponsored by IBM
WEBCAST:
View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
Posted: 06 Oct 2009 | Premiered: 06 Oct 2009
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The Fundamentals of a Successful Managed Services Practice
sponsored by N-able Technologies
WHITE PAPER:
If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
Posted: 02 Dec 2009 | Published: 02 Dec 2009
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The MidMarket CIO's Guide to Successful ITIL Implementation
sponsored by SkillSoft Corporation
EDITORIAL RESOURCE GUIDE:
Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
Posted: 15 Sep 2009 | Published: 15 Sep 2009
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Tips for tracing enterprise transactions
sponsored by Forum Systems
PODCAST:
SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.
Posted: 18 Sep 2009 | Premiered: 18 Sep 2009
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Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 17 Jun 2009
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Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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