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eCRM

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eCRMReports
 
Developing the right social CRM strategies for improved customer service
sponsored by IBM
EGUIDE: The following solution spotlight examines the steps business should undertake to ensure the seamless integration of social CRM into existing tools and processes, and discusses the value that organizations can glean from analyzing and nurturing customer feedback from social media channels.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

IBM

5 Key Components of Successful B2B Commerce
sponsored by IBM
WHITE PAPER: Uncover the 5 areas a solution must be able to support in order to fuel B2B ecommerce effectiveness.
Posted: 21 Oct 2014 | Published: 31 Jul 2014

IBM

Modern Sales Management: Integrate Technology Into Your Strategy
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this in-depth whitepaper to find out how the keys to sales organisation success have changed, and what you can do to better streamline your sales force management. Read on to find out what technology is doing for your company, and what you can do to manage accordingly.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Oracle Corporation UK Ltd

How Your Company's Actions Impact Customer Behaviors
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Learn how your company's actions impact customer behaviors.
Posted: 12 Dec 2014 | Published: 12 Dec 2014

Oracle Corporation UK Ltd

5 Best Practice Steps for B2B and B2C Convergence
sponsored by IBM
WHITE PAPER: Access this Aberdeen research report to find out how customer requirements and cross-channel logistics flow, grow, and coverage – and what that means for your supply chain strategy.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

IBM

Big Data is Key to Responding to Customer Needs Instantly
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out how a leading big data technology extracts vital information from a network and correlates it with more static information about the subscriber, so you can provide a better customer experience.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Hewlett-Packard Company

Deliver a More Personalized Customer Experience
sponsored by Sitecore
WHITE PAPER: Check out the following brochure to uncover a customer experience management platform that has been designed to deal with the 8 main sections of commerce. Read on to learn how to deliver a better, personalized experience, improve marketing performance, satisfaction, and more.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

Sitecore

Building a Business Case for a CRM Upgrade
sponsored by NEC
VIDEO: Uncover the 4 steps needed to build a business case for a CRM upgrade and find out why they're so important for a successful transition.
Posted: 24 Nov 2014 | Premiered: 04 Feb 2014

NEC

The Shift to Digital Recurring Revenue
sponsored by Zuora, Inc
WHITE PAPER: Find out about the pros and cons of implementing a digital delivery model, as well as how it can improve your customer experience.
Posted: 31 Oct 2014 | Published: 31 Oct 2014

Zuora, Inc

Accelerate Success in the Subscription Economy
sponsored by Zuora, Inc
WHITE PAPER: Find out what you should consider before adopting the subscription based model.
Posted: 30 Oct 2014 | Published: 31 Dec 2013

Zuora, Inc
 
 
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