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eCRM Reports
 
Top Customer Communications Management Software Vendors Compared
sponsored by GMC Software
RESOURCE: Access this Gartner research study to compare the top CCM software on the market today based on features that matter to your organization. Discover the strengths and cautions of popular brands like Adobe, HP, Oracle, and more.
Posted: 16 Apr 2015 | Published: 25 Nov 2014

GMC Software

Take Advantage of Multi-Channel to Improve CEM
sponsored by Microsoft
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 29 May 2015 | Published: 10 Oct 2014

Microsoft

Seize The Mobile Moment: Field Service Mobility Solutions Improve Customer Experience
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: Access this white paper to learn how mobile experts are taking a holistic approach to mobility by enhancing security, leveraging data analytics and using cloud-based services to deliver differentiated mobile experiences.
Posted: 12 May 2015 | Published: 30 Jan 2015

Hewlett-Packard Limited and Intel ®

Best Practices In Customer Experience Management
sponsored by Microsoft
EGUIDE: This e-guide from the experts at SearchCRM.com explores the role of social media in customer experience management (CEM), and offers tips, tricks and best practices for driving CEM success.
Posted: 29 May 2015 | Published: 19 Nov 2013

Microsoft

130 Sales Tips for 2015 from Salesforce
sponsored by Salesforce.com
EBOOK: Access this E-book for 130 tips for being successful in sales in 2015.
Posted: 28 May 2015 | Published: 31 Dec 2014

Salesforce.com

How Condé Nast Delivered the Ultimate Digital Experiences
sponsored by New Relic
WHITE PAPER: This case study explores the strategies used by Conde Nast to monitor the performance of their digital content. Discover how their use of application performance management tools gave Conde Nast staff more control and visibility into their platform and content.
Posted: 21 Apr 2015 | Published: 31 Dec 2014

New Relic

Stop Wasting Your Sales Team's Time - 5 Productivity Killers
sponsored by Pros.
WHITE PAPER: Access this white paper now to understand and overcome the 5 key productivity killers that sales reps encounter every day.
Posted: 01 May 2015 | Published: 01 May 2015

Pros.

Supercharge CRM with a 360 degree View of the Customer
sponsored by IBM
WHITE PAPER: Access this white paper to learn how you can see a full picture of customer needs in one place. Read on to discover how to overcome common CRM challenges,
Posted: 01 May 2015 | Published: 01 May 2015

IBM

Using Technology to Gain visibility Into Customer Experiences
sponsored by Microsoft
EGUIDE: This e-Guide explains the necessity of cross-channel communication to guaranteeing consistent customer support and explores the benefits of incorporating customer analytics into your CRM strategy.
Posted: 26 May 2015 | Published: 04 Mar 2015

Microsoft

The Travel Industry’s Journey to Customer Satisfaction
sponsored by Mashery
WHITE PAPER: This resource explores how good API management can enhance the customer experience across the travel industry, creating a seamless experience for customers while allowing companies to maintain control over their data.
Posted: 21 Apr 2015 | Published: 31 Jul 2014

Mashery
 
 
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