Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Access this brief paper that explains why IT departments must take on the role of system integrator in organizations today. Learn how to foster greater collaboration between tech teams managing data center resources to meet increasingly stringent and time-critical business demands.
In this webcast, discover how to marry understanding, automation and management of your business flows and case management needs. You'll also learn how to unify process and case management best practices while providing the fastest time to value.
Tune in to this informative webcast to learn how you can make the most out of your role as CIO or IT manager and refocus your efforts on adding real business value to you enterprise. Click on the link and stream this informative webcast from the experts at Gartner to find out more.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines