Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
This featured resource discusses one platform that ensures correct sales tax calculation, managing taxation from start to finish. By considering taxes from the beginning, see how companies are able to maximize sales and revenue.
Access this brief paper that explains why IT departments must take on the role of system integrator in organizations today. Learn how to foster greater collaboration between tech teams managing data center resources to meet increasingly stringent and time-critical business demands.
This paper describes scalability testing performed with IBM Cognos Business Intelligence – a simple but complete enterprise platform that addresses the needs of business intelligence (BI) in a single architecture.
sponsored by Silverpop Systems Inc. an IBM Company
Access this valuable resource to learn how you can reach out to lapsed customers and shore up your customer loyalty and retention using proven data-driven processes. Read on to learn how retailer Milk&More was able to implement these strategies to win over their lapsed customers.
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