e-Services

WHITE PAPER: Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

DATA SHEET: AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan

Posted: 08 May 2009 | Published: 08 May 2009

VIDEO: Oracle E-Business Suite users can now control the transfer and processing of data from within the familiar EBS forms interface.  In this short video you will experience how a standardized process allows EBS users to become self-sufficient in the transfer of data to and from EBS and other systems, internally and externally to your IT environment. 

Posted: 19 Oct 2010 | Premiered: 19 Oct 2010

ASSESSMENT TOOL: This Return on Investment FAX calculator helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.

Posted: 08 May 2009 | Published: 08 May 2009

CASE STUDY: EdgeComputing for Java is a new deployment model for enterprise Java Web applications in which the customer selects components of the applications to run on the Akamai network, taking advantage of the global reach.

Posted: 08 Jun 2004 | Published: 01 Mar 2003

EZINE: As more and more people share things about themselves via the internet, the more opportunity companies have to glean important data about their customers.  Check out this e-zine to learn how your business can successfully harness the power of social media and technology to improve customer experience management (CEM).

Posted: 25 Mar 2013 | Published: 25 Mar 2013

WEBCAST: In this brief webcast, get a first-hand look at how SAP mobile technologies can benefit utility providers, not only just in managing and servicing mission-critical assets, but in the way you interact with customers.

Posted: 06 May 2013 | Premiered: May 6, 2013

ESSENTIAL GUIDE: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.

Posted: 22 Mar 2013 | Published: 22 Mar 2013

WHITE PAPER: Many organizations send out millions of emails each day, but unless you manage your email efforts correctly, you might be draining resources and frustrating your customer base. This white paper counts down four tips to help you get it right.

Posted: 08 May 2013 | Published: 31 Dec 2012

ANALYST REPORT: While social media seems to be everywhere, a disappointing number of customer service organizations fully harness the power of social channels. Read this report from the Aberdeen Group to discover key trends in the use of social media for customer service and learn best practices for integrating social channels into CEM.

Posted: 20 Mar 2013 | Published: 31 Oct 2012