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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016


Unified Endpoint Management
sponsored by Matrix42
DATA SHEET: This informational data sheet introduces an endpoint management system that offers key benefits for the organization, IT department and the users. Learn more about this workspace management system and how it can offer forward-thinking solutions for your enterprise.
Posted: 06 Oct 2016 | Published: 01 Sep 2015


5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015


Eight Essential Helpdesk Tools Every MSP Needs
sponsored by Solarwinds N-able
WHITE PAPER: Everyone knows that you need the right tools for the job. The problem is that there are so many tools on the market that it is hard to determine which are best for your business. Access this white paper to learn about the eight must-have tools for your MSP business.
Posted: 20 Apr 2016 | Published: 06 Apr 2016

Solarwinds N-able

Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn, Inc.

Demand More from Data Center Management Services
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how to formulate a true partnership with your data center management services provider, in which you maintain control of your IT infrastructure, security, and workloads. Read on to access expert tips on choosing a provider that thinks like an extended part of the IT team.
Posted: 04 Oct 2016 | Published: 04 Oct 2016

Hewlett Packard Enterprise

Technology Dependency Map
sponsored by Databarracks
ASSESSMENT TOOL: Use this tool to map your IT services to the assets that support them and reveal the hidden dependencies within your infrastructure.
Posted: 30 Aug 2016 | Published: 30 Aug 2016


Output short-circuit current bearable by the UPS
sponsored by Emerson Network Power
WHITE PAPER: The purpose of this white paper is to clarify the concept of prospective short circuit currently bearable by the UPS, to explain the role of fuses as well as indicate the requirements of the international IEC 62040-1 standard.
Posted: 17 Aug 2016 | Published: 01 Aug 2016

Emerson Network Power
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