e-Commerce Software

ESSENTIAL GUIDE: This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

Posted: 31 Jan 2012 | Published: 31 Jan 2012

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

ANALYST BRIEF: In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).

Posted: 17 Nov 2011 | Published: 17 Nov 2011

WEBCAST: Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.

Posted: 19 Dec 2011 | Premiered: 19 Dec 2011

WHITE PAPER: Why should an independent software vendor (ISV) care about cloud computing? The answer is simple: Using the cloud has the potential to increase an ISV’s revenues and/or decrease its costs. This white paper discusses why cloud computing is important for ISVs and provides insights on a solution that can help them benefit from this environment.

Posted: 01 Jan 2012 | Published: 01 Jan 2012

WHITE PAPER: Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Nucleus analyzed existing Force.com application deployments and found an average of 4.9 times faster development.  End customers, developers, and ISVs experience more rapid time to value, lower cost, and greater ongoing flexibility.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WEBCAST: Business users can benefit from unified and simplified access to the data and actions they need to increase their productivity and make nimble business decisions.

Posted: 04 Jan 2012 | Premiered: 04 Jan 2012