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Workforce Management Software

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ALSO CALLED: WFM Software, Workforce Scheduling Software
DEFINITION: Software that allows managers to effectively balance work factors, such as optimal staff levels, anticipated workloads, resource availability and technological capability, all while considering elements such as employee preferences and unexpected absences.
Workforce Management SoftwareReports
151 - 175 of 194 Matches Previous Page  | Next Page
Key requirements for HCM: A vendor comparison checklist
sponsored by Ultimate Software
ASSESSMENT TOOL: The following solution comparison checklist contains must-have requirements that you must consider as you compare vendors in your search for a leading human capital management (HCM) solution.
Posted: 22 Dec 2011 | Published: 22 Dec 2011

Ultimate Software

Talent Wars: The struggle for tomorrow’s workforce
sponsored by SAP America, Inc.
WHITE PAPER: This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
Posted: 02 Feb 2012 | Published: 27 Jan 2012

SAP America, Inc.

Making WFM Work: Best Practices and ROI Model
sponsored by Calabrio, Inc.
WHITE PAPER: There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.
Posted: 31 Jan 2012 | Published: 24 Jan 2012

Calabrio, Inc.

Support Mobile Devices with SaaS WFM Software
sponsored by Infor WFM Workbrain
EGUIDE: This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy.
Posted: 24 Jan 2012 | Published: 24 Jan 2012

Infor WFM Workbrain

Business Process Management as a Blueprint for Mobile Workforce Management
sponsored by ViryaNet Ltd
WHITE PAPER: Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry.
Posted: 23 Jan 2012 | Published: 23 Jan 2012

ViryaNet Ltd

Pros and cons of WFM in the call center
sponsored by Infor WFM Workbrain
EGUIDE: The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.
Posted: 09 Jan 2012 | Published: 05 Jan 2012

Infor WFM Workbrain

Successful WFM Software Implementation Strategies
sponsored by Infor WFM Workbrain
EGUIDE: Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of  workforce management (WFM) software and help position it as a core enterprise platform.
Posted: 09 Jan 2012 | Published: 05 Jan 2012

Infor WFM Workbrain

Tip Guide: Case History: How DCM helped one global company improve customer service everywhere
sponsored by IBM
EGUIDE: This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.
Posted: 06 Dec 2011 | Published: 05 Dec 2011

IBM

Real-time Mobile Apps Boost Workforce Productivity
sponsored by AT&T Corp
WHITE PAPER: This paper shows ways to combine mobile devices with a robust wireless network and complementary Software-as-a-Service (SaaS)-based offerings that will allow you to choose applications that fit your needs, empowering your workers to make efficient use of time in the field.
Posted: 04 Oct 2011 | Published: 04 Oct 2011

AT&T Corp

TheServerside.com Tip Guide: How to successfully deploy BPM
sponsored by iMANY
EGUIDE: Read this expert eGuide to gain exclusive insight on how to better streamline your business process management (BPM).
Posted: 16 Sep 2011 | Published: 16 Sep 2011

iMANY

SearchSOA.com Tip Guide: Approaches to Business Process Management
sponsored by iMANY
EGUIDE: Read this exclusive, eGuide to gain insight to the four different types of business process management (BPM).
Posted: 16 Sep 2011 | Published: 16 Sep 2011

iMANY

The Formula for Project Success
sponsored by AtTask
WHITE PAPER: Project management approaches that address the needs of the entire organization enable greater efficiency and profitability. Inside this white paper, find out which 3 key drivers can help increase workforce engagement during your next project.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

AtTask

Learn to establish the right sales management processes and ensure CRM success
sponsored by Qvidian
EGUIDE: This SearchCRM.com expert E-Guide explores effective strategies for helping establish sales management processes before deploying new CRM tools.
Posted: 11 Aug 2011 | Published: 11 Aug 2011

Qvidian

Leveraging Workforce Management to Deliver Exceptional Customer Experience
sponsored by Infor WFM Workbrain
WHITE PAPER: Read this white paper for a more in-depth look at workforce management tools and how they can work in concert with retail initiatives to deliver on customer expectations.
Posted: 11 Aug 2011 | Published: 08 Aug 2011

Infor WFM Workbrain

E-Book: Understanding Workforce Management Technologies for Manufacturing
sponsored by Infor WFM Workbrain
EBOOK: Workforce management software can help manufacturers improve operational efficiency and reduce costs by streamlining scheduling, budgeting, and labor planning. Thanks to the web and mobile platforms, it is now more accessible outside the office. Learn the benefits of automating workforce management and get expert advice on getting started.
Posted: 11 Feb 2011 | Published: 11 Feb 2011

Infor WFM Workbrain

The Exponential Business Benefits of GIS
sponsored by Esri
CASE STUDY: As a result of a citywide reorganization ten years ago, the City of San Diego's Street Services Division was faced with growing inefficiencies in its workforce management systems. This case study examines how San Diego was able to remedy the issue using an integrated geographic information system (GIS) and SAP solution. Read more and discover how.
Posted: 09 Feb 2011 | Published: 09 Feb 2011

Esri

Workforce Management: "Scheduling to the Opportunity"
sponsored by Infor WFM Workbrain
WHITE PAPER: In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels.
Posted: 03 Feb 2011 | Published: 03 Feb 2011

Infor WFM Workbrain

American Woodmark Leverages Kronos to Reduce Absenteeism, Control Labor Costs, and Improve Leave Compliance
sponsored by Kronos Incorporated
CASE STUDY: This case study details how the company wanted a solution that provides flexibility, implementation support, and value and selected the Kronos® Workforce Central® suite. Continue reading to learn how America Woodmark leveraged Kronos to reduce absenteeism, control labor cost, and improve leave compliance.
Posted: 15 Oct 2010 | Published: 15 Oct 2010

Kronos Incorporated

Human Capital: The New Measure of Performance in Manufacturing
sponsored by Kronos Incorporated
WHITE PAPER: This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.
Posted: 15 Oct 2010 | Published: 15 Oct 2010

Kronos Incorporated

7 Signs You Work Harder for your ERP Than it Works for You
sponsored by Kronos Incorporated
WHITE PAPER: Think an ERP is the solution for your workforce management needs? Stop and consider how hard you would have to work, to make your ERP work for you. This paper presents seven signs that will tell you that it’s time to go with Kronos.
Posted: 10 Jun 2010 | Published: 10 Jun 2010

Kronos Incorporated

Presentation Transcript: Maximizing Workforce Management with Best-of-Breed Solutions
sponsored by Kronos Incorporated
PRESENTATION TRANSCRIPT: Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This presentation transcript covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.
Posted: 06 Apr 2010 | Published: 06 Apr 2010

Kronos Incorporated

Podcast: Maximizing Workforce Management with Best-of Breed Solutions
sponsored by Kronos Incorporated
PODCAST: Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This podcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.
Posted: 25 Mar 2010 | Premiered: Mar 25, 2010

Kronos Incorporated

Maximizing Workforce Management with Best-of-Breed Solutions
sponsored by Kronos Incorporated
WHITE PAPER: This paper describes the challenges organizations face in effectively handling workforce management processes and highlights how automation and tools can enable organizations to improve their workforce management processes and thereby deliver benefits to the business.
Posted: 09 Mar 2010 | Published: 09 Mar 2010

Kronos Incorporated

Webcast: Maximizing Workforce Management with Best-of-Breed Solutions
sponsored by Kronos Incorporated
WEBCAST: Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.
Posted: 05 Mar 2010 | Premiered: Mar 25, 2010, 14:00 EDT (18:00 GMT)

Kronos Incorporated

Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER: This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
Posted: 16 Sep 2009 | Published: 16 Sep 2009

LogMeIn, Inc.
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