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How Telco Providers can Enable Real-Time Analytics and Decision-Making
sponsored by Aerospike
WHITE PAPER: Discover how Telco Service Providers (TSPs) can provide seamless, connected experiences with insights from big data architectures and advanced analytics. Find out how to enable real-time decision-making with analytics capabilities that support network management, CEM, and digital innovation.
Posted: 12 Jun 2017 | Published: 12 Jun 2017


Amelco: Continuous Delivery Using Ansible Tower
sponsored by Red Hat
CASE STUDY: Access this study to examine Amelco's success in simplifying app deployment and minimizing downtime by integrating an agentless IT orchestration framework into their infrastructure. See how Amelco simplified operation across disparate environments with deployment that leverages multi-tier orchestration.
Posted: 16 Jan 2017 | Published: 16 Jan 2017

Red Hat

CW Middle East: UAE faces IT recruitment challenge
sponsored by ComputerWeekly.com
EZINE: With a tolerant professional culture, the UAE is becoming the technological hub of the Middle East, but lacks a strong technological workforce. Access this expert e-zine to see how these Middle Eastern organizations are bringing in new employees, and see what similar tactics your organization could use in your recruitment efforts as well.
Posted: 07 Apr 2017 | Published: 13 Apr 2017

ComputerWeekly.com

Remove Blind Spots from the Network: A Guide for I&O Professionals
sponsored by Snow Software
EBOOK: Gain visibility of all software and devices used across the IT estate with software asset management (SAM) that will remove your ITAM and network blind spots. Download this e-book to enforce total visibility across all assets to maintain SLAs.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

Service Visibility: Your Green Light to a Clear Road Ahead
sponsored by ServiceNow
EBOOK: Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

ServiceNow

Effectively leveraging cloud-based contracts
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Cloud contracts offer great benefits, but they can put organisations at significantly greater risk than conventional IT service contracts. This report by consultant Bob Fawthrop explains how to mitigate the risks.
Posted: 18 Jan 2017 | Published: 18 Jan 2017

ComputerWeekly.com

Embracing the Strategic Opportunity of IT
sponsored by Splunk
WHITE PAPER: Access this white paper to learn about an approach called service intelligence, which will break down IT infrastructure silos and evaluate the success of operations holistically. You'll learn three steps to getting started with service intelligence, how to diagnose issues and see how they impact businesses goals, and more.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

Splunk

The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO: Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017

Mitel Networks Limited

E-government benchmark 2016
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The results of the latest e-government benchmark show a cautious acceleration of e-government implementation in Europe.
Posted: 03 Feb 2017 | Published: 03 Feb 2017

ComputerWeekly.com

Accelerate Business Agility with Faster Server Refresh Cycles
sponsored by Dell EMC Intel (Xeon) ®
WHITE PAPER: IDC recently measured the business value of refreshing server infrastructure and the impact on business outcomes. Access this white paper to learn why you need to refresh your infrastructure on a faster cadence and how you stand to benefit.
Posted: 29 Sep 2017 | Published: 31 May 2017

Dell EMC Intel (Xeon) ®
 
 
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