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SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

Analyzing How Well a Data Center Solution Provider Aligns with Your Business Needs
sponsored by Digital Realty
WHITE PAPER: This white paper serves as a helpful guide to analyzing how well a data center solution provider might align with your business needs.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Digital Realty

In demand: the culture of online service provision
sponsored by ComputerWeekly.com
ANALYST REPORT: Providing the platforms to support online applications is a must for most organisations. For those pursuing a career in IT and seeking to gain the necessary accreditations, there are higher salaries on offer and an opportunity to be part of the future of IT, say analysts Bob Tarzey and Bernt Østergaard.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

ComputerWeekly.com

Personal Devices at Work
sponsored by Google
WHITE PAPER: Explore this resource to discover how you can utilize Google Apps for Business to deploy your own BYOD program and manage your employees' mobile devices without compromise. Read on now to learn more.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

Google

University of San Francisco Uses ITSM Platform for Custom Applications
sponsored by ServiceNow
VIDEO: The University of San Francisco (USF) was suffering from an inflexible legacy system for IT service management (ITSM). In this video, find out how USF leveraged an ITSM platform to automate IT operations, and in particular, develop custom marketing and communications applications.
Posted: 03 Sep 2014 | Premiered: 31 Jul 2014

ServiceNow

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

The IT Service Broker
sponsored by Hewlett-Packard Company
RESOURCE: This informative infographic provides three reasons why IT service delivery must change to keep up with today's data centers.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

Hewlett-Packard Company

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Your Guide to Improving IT Service Consistency
sponsored by Pangea Systems
WHITE PAPER: This exclusive whitepaper details how to use a process foundation to enable an IT service desk that provides the reliability and consistency you need.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Harnessing the Power of Unified IT Monitoring
sponsored by CA Technologies.
VIDEO: This informative video details how technology can help you advance IT and your organization to help keep customers coming back.
Posted: 25 Jun 2014 | Premiered: 25 Apr 2014

CA Technologies.
 
 
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